The process of rehoming rat kittens, from the beginning interaction with potential new owners, vetting them, allocating rats, arranging visits – it’s the worst. I find it really difficult, overly time consuming, and it is without a doubt my least favourite part of rat breeding. At the moment I have shut my facebook page down because the huge amount of unanswered messages on it, which I know will never get responses [update – it’s back!]. It is overwhelming for someone who is not good at communication.
The disconnect to a large degree is that really, even though at the end of it you’re wanting to buy something from me, I don’t consider you my customer and I’m not running a business. I have no desire to court your business, I have no need to impress you, and I don’t do what I do to create a product for sale. It just so happens that I sometimes have more rats than I need, and you have fewer than you want, so it is mutually agreeable for me to let you buy those rats.
I am lucky in that I could home out every kitten I want to ten times over without a problem. Especially more over recent years, I try to only home rats to people I feel will “get” me, and not be offended or upset if I am shite at regular communication, or set out to character assassinate me online should their rats get ill at any point. But I still feel worried and nervous about selling rats to people because you never know how it will work out.
Realistically, what I need is a rattery secretary. Someone to act as the “public face” of my rattery, who enjoys speaking to people, writing lovely emails, vetting new owners, organising waiting lists, allocating kittens to people, dealing with follow-up enquiries, all that sort of stuff, so I can get on with the thing I do best, which is sitting in my shed on my own cleaning hutches, playing with my rats, and raising litters of baby rats.